Picture
To keep my young son quiet during the morning service, I gave him a pencil and paper to draw on. A few minutes later, he held up a picture. “That’s nice,” I said. “What is it?” “I don’t know,” he replied. “I never saw it before.”
To keep my young son quiet during the morning service, I gave him a pencil and paper to draw on. A few minutes later, he held up a picture. “That’s nice,” I said. “What is it?” “I don’t know,” he replied. “I never saw it before.”
A young preacher was asked by the local funeral director to hold a graveside burial service at a small local cemetery for someone with no family or friends. The preacher started early but quickly got himself lost, making several wrong turns. Eventually, a half-hour late, he saw a backhoe and …
Washington – The US military is investigating a Marine accused of promoting Christianity in Iraq by giving items to civilians in Falluja with a Bible verse on them, US officials said on Thursday. “They have initiated an investigation into that and there is some evidence of an individual that was …
I read somewhere that a person who has a positive restaurant experience is likely to tell three friends, but if he has a bad experience he’ll tell ten.
This year, Circuit City, a national electronics retailer, fired 3,400 of its highest-paid hourly workers so it could replace them with lower-paid employees. By doing so, it expects to reduce its costs by $110 million annually.
Since management had to know that letting go of its most experienced line-level employees – the ones who answer customer questions — would both damage morale and reduce the quality of customer service, it must have concluded that employee and customer satisfaction aren’t critical.